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Windows 7 Not Shutting Down After A Backup?

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anyideas | 14:30 Sun 25th Oct 2015 | Technology
1 Answers
Hello,
Hope someone may be able to help with this problem,
I have been backing up every week to a new Samsung 1 TB M3 portable drive using the windows built in Backup program, the backup goes ok, the problem I have is that the computer does not auto shut down after the backup finishes. I have now tried using the AOIME free backup software that backup worked fine. I did click on the box for auto shut down when finished but this too won't shutdown! all I get is the windows page hanging saying 'shutting down'. The only way to shut down is by pressing the start/stop button on the tower.

Any ideas please?

Thanks
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A couple of things you could try.

- Firstly, run a Check Disk operation to check and fixing any potential corrupt system file errors:- 'Start'>'All Programs'>'Accessories' then RIGHT-Click on 'Command Prompt' and select 'Run as Administrator'
- In The 'Administrator: Command Prompt' window type "CHKDSK /F" then press the enter key and in response to the "Y/N" question press and enter "Y"
- Restart your computer and the Chkdsk program will auto start on boot-up, let it run until it completes and restarts your computer.

- Second thing to try, in addition to the Chkdsk is again open a command prompt window as as Administrator and enter the command "SFC /SCANNOW" which Scans verify the versions of all protected system files and replaces any that are missing or corrupt.


There is a third option in that you check through the Windows System and Application logs files for any logged errors that may help determine the cause of the problem: 'Start'>'Control Panel'>'System and Security'>'Administrative Tools'>'Event Viewer'

Hope that helps.

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