Bt Charge

[lankeela]

I am with TaIk TaIk for my broadband and phone but the Iine is a BT one. I am receiving a monthIy biII from BT for £1.60 but have no idea what it is for. I cannot Iog in to MyBT despite signing up and entering my username and password. Anyone have any idea what the £1.60 a month is for.

[fiction-factory]

Seems odd. Did you have a BT account at one time? Maybe you had a paid for non-standard service (call minder or similar?)

[gingejbee]

^^^thinking the same as f-f....an optional add-on from years ago that's been forgotten?

[Old_Geezer]

Can only suggest phoning BT and asking their foreign agent if they know what it is for.

[Old_Geezer]

Caller Identity perhaps ?

[Mamyalynne]

Not sure if this is relevant...


http://forums.digitalspy.co.uk/showthread.php?t=1873916

[Mamyalynne]

http://bt.custhelp.com/app/answers/detail/a_id/48758/~/bt-premium-mail-features

[ubasses]

BT Nail Premium costs £1.60 per month, free for the 1st year, could you have previously signed up to that.

[sunny-dave]

Looks like the charge to retain your BT email - 'premium mail' they call it.

[fiction-factory]

Do you have a bt email address lankeela?

[lankeela]

Yes that is it - BT Premium MaiI cost £1.60 a month - I didn't know I had signed up for it but apparentIy its because I had a BT emaiI address which I kept when I Ieft BT. Is this a normaI charge for an emaiI address? I don't want to have to change my emaiI address so I presume I am stuck with paying it.

[gness]

It's what I pay to keep my BT email address, Lankeela...x

[lankeela]

Thanks aII, mystery soIved!

[Buenchico]

With the vast majority of ISPs, switching to a different ISP means that you'll lose your email address altogether. BT are actually being rather generous to their former customers by allowing them to retain their old address for a very small monthly payment.

The standard advice (given in the technical press and here on AB) is that you should never use an email address provided by your ISP. It's far better to use an email account provided by an independent service (such as Gmail or GMX). Further, you should use different email addresses for different purposes, keeping your prime email address just for your friends and/or business needs. So, for example, the address you use to sign up to websites such as AB should be different to the one you give to your friends. (Then if AB's server was to be hacked by spammers, you wouldn't start getting thousands of spam emails in your main account). Similarly, you should use different email addresses for online shopping, etc.

I've got seven active email accounts at the moment but, over the years, I've used well over a hundred different email addresses.