Kodak Printer

[owllady]

I have a ESP5250 Kidak wireless printer, it will photocopy but when I want to download my quizzes it just says printer error
Can any of you clever guys tell me what is wrong or what i am doing wrong

Thankss for any help

[Buenchico]

Given that the photocopying facility works, two possible problems come to mind:

Firstly, if the printer is connected via wifi, there might be a problem with that connection Try turning everything off (i.e. your computer, your printer and your router) COMPLETELY (i.e. by disconnecting the power, rather than just pressing an 'Off' switch, waiting for a minute or so and then turning everything on again). If that doesn't work, follow the oroiginal instructions for connecting your printer to your router again.

Alternatively, there could be a problem with the printer driver. Reinstall it from the original disc that came with the printer, or from here:
http://support.en.kodak.co.uk/app/answers/detail/a_id/32663/kw/esp%205250/selected/true

Otherwise start here:
http://support.en.kodak.co.uk/app/contact/selected/true

[Gavmacp]

Concur with Buenchico!
I have this printer and hate it! DO NOT BACK UP as this always screws up. Uninstall and reinstall.

[owllady]

Thank you very much It was the wi-fi connection It is now working.
Once again thanks