Universal Driver Updater

[mikey4444]

I keep getting plagued by this popping up on my new Lenovo PC at least once a day.

I presume its a scam but how do I stop it happening please

[ivor4781]

read this it will delete it (or should)
http://botcrawl.com/remove-driver-update-virus/

[HansUrbancka]

It is a scam. Unfortunately, when I click onto ivor's link , WOT (Web of Trust) reports ....."This site has a poor reputation".

I think you will need to give your PC a 'run-through' with the free edition of Malwarebytes and take matters from there.

Hans

[mikey4444]

Thanks both....due to the cataclysmic news (!) of UKIP's latest fiasco, I am now late for work, so I will try Malwarebytes when I get home

( shouldn't my Norton see this coming and nip it in the bud ? )

[HansUrbancka]

Universal Driver Updater is a 'Pup' (Potentially Unwanted Programme) and such programmes are often overlooked by Norton and other Virus Protection Software, because they are Not true viruses. Malwarebytes will let you know if you have Pups and assist your removal of them.

Hans.

[ivor4781]

when you down load malwarebytes don't click on the trial version get the free one

[mikey4444]

I have downloaded Malwarebytes and its doing its first scan as I type !

[mikey4444]

Malwarebytes has finished and found load and loads of stuff !

Thanks everybody.

[Old_Geezer]

Oh dear.

[HansUrbancka]

It could take an Half hour or more. It depends on how much you have stored in your PC.

Please report back and, if you are still having problems, it is to be hoped that one of us can help you further.

Hans.

[mikey4444]

Hans....its finished. My PC is only about 5-6 weeks old, so that might explain the speed.

I am tempted to have a go at what Fender suggested, at 16:20 today, but is that needed, now that I have Malwarebytes ?

[HansUrbancka]

I really need to be able to type faster.

Anyway, are you able to sort-out matters from what has emerged from Malwarebytes Scan.? I felt certain that you would find something which will need attention.

Hans.

[mikey4444]

Hans....I just told it to delete all the nasty stuff it found. I used to have this program on my old PC and always found it to be reliable, as long as you can put up with its constant nagging about upgrading to the super-duper not-free version !

[HansUrbancka]

I hope Fender agrees with me. Hold-fire on what he has suggested and first of all get-shot of the items which Malwarebytes has indicated are Not required in your Computer. Personally, I would get rid of all Pups and anything that has been quarantined. However, it now a matter for you to decide if there is anything you wish to retain from the Malwarebytes Scan; otherwise clear-out all of what Malwarebytes has discovered. After all, you can always re-download anything you may remove and wished you had kept.

Hans.

[mikey4444]

Downloading Malwarebytes hasn't fixed the problem at all !

What annoys me about this bloody nuisance is that when it pops up, this loud, stentorian American female comes on and tells me to download, etc, etc.

I still can't see why Norton doesn't include this in its list of nasties.

I did consider taking the route that ivor suggested yesterday, but, to be honest, it looks rather labyrinthine and I am not sure if I want to take the risk.

Is there no other, easier way to deal with the Universal Driver Updater ?

[HansUrbancka]

If Malwarebyte hasn't found the location of the offending item then I can only suggest that it should be fond in your list of programmes and must be manually uninstalled from there.

I am assuming your new PC is operating on Windows 10.

Click into Control Panel, Click open 'Programmes and Features'. Look down list of programmes for Universal Driver Updater and right click it, then click uninstall to remove it completely. Finally give another Scan with Malwarebytes then switch off and re-boot the PC for changes to take effect.

Hans.

[mikey4444]

Thanks Hans...all done now !

Not sure how I would manage without you guys !

[HansUrbancka]

Cheers mikey. Thanks for the feedback, it helps folk who give advice in the technology section.

Hans.