Bt Cloud

[auntie-bertie]

I have backed up my laptop to BT Cloud and can see the files etc in a separate area on my Windows file explorer(or what ever it is called these days)

However when I open bt cloud via an URL on my phone I don't see anything..? What am I doing wrong?
TIA

[Buenchico]

You need to use the dedicated app, rather than going via your phone's browser:
http://bt.custhelp.com/app/answers/detail/a_id/43070/~/how-do-i-set-up-bt-cloud%3F

[auntie-bertie]

I thought the idea was to save stuff in the cloud so it isn't on the phone? Anyway I managed to get it via the browser but when you download a doc to see via your phone it saves it as a zip file. And Apple doesn't seem to have a facility to open zip files....

[TheChair]

http://osxdaily.com/2013/05/13/open-zip-files-iphone-ipad/

[Buenchico]

Using the phone app doesn't mean that the files are stored on your phone. They're still in the cloud, with the app just working like a browser solely dedicated to the task of accessing your cloud files.

[TechInside]

It will helpful you.

https://www.intech-bb.com/download-zip-files-on-iphone/