Google.

[Denisdiamond]

About 3 weeks ago I tried to update an app on my moto g mobile. however, google asked me for my password which I gave them. They said that wasn't the correct one( which it was) and asked me for the last one which I remembered. So I sent the same one back. they then said that they would send me a 6 figure authentication number to my e mail address which I never received. Subsequently, I discovered that no e mails were getting through to my phone. I then added a new account with a new password and a new e mail address and sent this information to Google through their feedback system. I have never heard anything back from Google and am now losing all my apps as I can't update them.I have spent hours trying to get everything back to normal, to no avail .Can anyone help me ? Thank you.