Unable To Update App

[Maydup]

I'm having trouble updating an app. The message is....

couldn't download the app at this time" and "done" and "retry". What can I do?

Tried other apps, same thing. i'm on my ipdad and have tried a reboot. The app I want to use will not open until I have ipdated it. BT SPort.

Any thoughts?

[Old_Geezer]

Perhaps try another time ?
Server may be down.
(You have enough storage for the downloads, I trust.)

[Buenchico]

See if anything here helps:
https://www.igeeksblog.com/cannot-update-apps-on-iphone-or-ipad/

[Maydup]

Still no joy. Thank you both, i have checked my storgage, i have tried waiting, tried other apps, I have loads that need uodating but whether I go via App store, or try to update via the app itself, they all give the same message.
Help..

[Zacs-Master]

http://bt.custhelp.com/app/answers/detail/a_id/45980/~/i-have-a-problem-with-my-bt-sport-app-on-a-smartphone-or-tablet

Any help?

[Maydup]

Thanks Zacs, I checked that link and the advice was similar to what I have done.

If you’re having problems installing the BT Sport App, please follow the steps below:

Check you haven't disconnected from your internet connection. DONE
Reboot your device and try again.DONE
Check your device has enough storage space. Your device user guide will show you how to do this. DONE

I now relaise its all apps too.

[Zacs-Master]

1.When you say you’ve done a reboot, what did you do?

2. Are you sure you’re connected to the internet?

[Maydup]

I did a proper reboot with Home and Off switch, waited for the the apple symbol, etc. and yes I am connected to internet hence being able to post on here. Same device I am using now.

[Buenchico]

If you work your way through here, you should be able to contact someone at Apple for advice:
https://getsupport.apple.com/?caller=cups