Audio Visual Out Of Sync

[nailit]

If one of AB's techies could help me I would be eternally grateful :-)
When on You-Tube, the audio goes out of sync with the visual after a few minutes.
I have googled the problem and followed (as much as I'm able...being a technophobe) varying instructions on how to resolve the issue. (updating drivers, clearing cache etc). But to no avail.
Its the same problem no matter what browser I use.

If anyone could help me resolve this it would be most appreciated.
I'm totally thick when it comes to tech....
TIA.

[Buenchico]

Have you disabled hardware acceleration in your browser?

[nailit]

Whats that and how do you do it Chris?
Thanks.

[Buenchico]

In Firefox, click the three lines (top right). Select 'Options'. Ensure that the 'General' tab is selected. Under 'Performance', remove the tick next to 'Use recommended performance settings'. Then remove the tick next to 'Use hardware acceleration when available'.

Other browsers are probably similar.

[nailit]

Thank you Chris.
Currently use Chrome but will give it a bash (on all browsers).

[SlackAlice]

"
"I’m using Google Chrome:

1) In Chrome, in the top right corner, click on the three vertical dots button > Settings.

2) Scroll down to the bottom and click Advanced.

3) Scroll down to the bottom and in System, disable the toggle next to Use hardware acceleration when available.

4) Re-launch Chrome, play a video in YouTube and hopefully the audio and video out of sync issue has been solved."

Copy and paste for Chrome

[nailit]

Thank you Slack.
Will give both yours and Buens advice a shot tomorrow when Im more 'with' it.
Leaving off you tube for tonight.
(Theland will be pleased) ;-)

[Old_Geezer]

Surely a piece of cake for the work's PC expert ?

[nailit]

//Surely a piece of cake for the work's PC expert ?//
LOL. You after Douglas's job as AB wag O-G? ;-)

Chris and Slack, have just done as suggested so now got a vid on the go...see if it works?

[nailit]

Thank you Chris and Slack. Had a vid playing now for half an hour and all seems well now. Very much appreciated.

But what exactly is hardware acceleration?

[SlackAlice]

Just for you, the budding Techie guy ☺☺☺

https://www.maketecheasier.com/what-is-hardware-acceleration-and-why-it-matters/

[Buenchico]

Explained here:
https://www.howtogeek.com/412738/how-to-turn-hardware-acceleration-on-and-off-in-chrome/

[nailit]

Thanks again both,
Been a fantastic help :-)

[nailit]

Bu993r, its gone out of sync again!!

[Tilly2]

Is it your eyes? Do you need to go to Specsavers?

[nailit]

Nah Tills, my eyes are fine, my you-tube is poorly though :-(

[Togo]

Nails it was never going to be an easy or one shot answer solution. I take it that you are using w10 so this link is specific to that(it can happen using any operating system)
If you are using youtube from a desktop app. I would delete and reinstall it. I would also uninstall Chrome and then do a clean install. Do not uninstall Chrome unless you have a back up browser to launch afterwards. Just read this and do not download anything from the links contained because I do not know what they contain.

https://windows10skill.com/fixed-youtube-audio-and-video-out-of-sync-on-windows-10/

[yadavajitseo23]

Have you not found nothing on google? I would like to suggest youtube. Here you will get your answer with practical videos.
https://windowsclassroom.com/add-sharepoint-to-file-explorer/