ChatterBank24 mins ago
Internet Connection
8 Answers
After all the messing about with the local transmitter, I and numerous people cannot reset our channels no matter what instructions I have been given to no avail. Can anyone come up with any advise so I can give it another go.
Answers
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I think we need some clarification before we can assist you here!
The title of your question refers to an 'internet connection', which most people in their homes get via a landline and a router.
However your question then goes on to refer to 'the local transmitter' which, if you are really referring to an internet connection, would suggest that you're trying to connect a phone (or other mobile device) to a nearby phone mast and access the internet with it.
Then you go on to confuse matters further, by referring to 'channels', which suggests that your question actually has absolutely nothing to do with an internet connection at all and is, in fact, about Freeview TV.
I'm lost!
Please fill in some details. (If your question is about Freeview, please tell us the name of the transmitter that you get your signal from or, if you don't know it, tell us roughly where you are).
The title of your question refers to an 'internet connection', which most people in their homes get via a landline and a router.
However your question then goes on to refer to 'the local transmitter' which, if you are really referring to an internet connection, would suggest that you're trying to connect a phone (or other mobile device) to a nearby phone mast and access the internet with it.
Then you go on to confuse matters further, by referring to 'channels', which suggests that your question actually has absolutely nothing to do with an internet connection at all and is, in fact, about Freeview TV.
I'm lost!
Please fill in some details. (If your question is about Freeview, please tell us the name of the transmitter that you get your signal from or, if you don't know it, tell us roughly where you are).
When you tune your tv you can check if you get all your channels by picking a channel from each mux.
https:/
https:/
From one ignoramus to another . . . ;-)
The Winter Hill transmitter was off-air from roughly 0220 to 0600 yesterday morning but both the BBC engineering website and Ukfree.tv report that it's currently working normally.
Initiate the retuning procedure on your TV (or set-top box, as appropriate). That usually involves going to 'Menu' and looking for an option such as 'Auto-tune'. (If you're given a choice between 'adding' or 'replacing' channels, it will be the 'replace' one that you should use; not all sets have such an option though).
As soon as the retuning process has started, UNPLUG THE AERIAL FROM THE BACK OF THE SET. Wait until the tuning process has ended when, unsurprisingly, you'll almost certainly see a message saying 'No channels found'.
Now plug the aerial back in again and go through the retuning process all over again. That usually fixes problems such as the one that you seem to be having.
The Winter Hill transmitter was off-air from roughly 0220 to 0600 yesterday morning but both the BBC engineering website and Ukfree.tv report that it's currently working normally.
Initiate the retuning procedure on your TV (or set-top box, as appropriate). That usually involves going to 'Menu' and looking for an option such as 'Auto-tune'. (If you're given a choice between 'adding' or 'replacing' channels, it will be the 'replace' one that you should use; not all sets have such an option though).
As soon as the retuning process has started, UNPLUG THE AERIAL FROM THE BACK OF THE SET. Wait until the tuning process has ended when, unsurprisingly, you'll almost certainly see a message saying 'No channels found'.
Now plug the aerial back in again and go through the retuning process all over again. That usually fixes problems such as the one that you seem to be having.
With no feedback, I don't know whether you've solved the problem or not. However I have (I think) worked out where the problem lies:
The elements of TV aerials need to be the right length to 'resonate' with the incoming frequencies. In days gone by it was common practice to use 'grouped' aerials, with each 'group' matching the frequencies used by local transmitters. For example, aerial installers in your area would fit 'Group C/D' aerials onto people's roofs because the transmissions from Winter Hill were in the 'C/D' range of frequencies.
Nowadays though, aerial installers usually put up 'wideband' aerials. (The advantage of 'grouped' aerials is that they're good at picking up weak signals. The advantage of 'wideband' aerials is that it doesn't matter which 'group' the signals are transmitted in; they'll work with any group of frequencies as long as the signal is strong enough).
As I've stated, the Winter Hill transmitter used to broadcast using 'Group C/D' frequencies. However, in order to avoid interference with 5G mobile phone signals, it's been necessary to switch to much lower frequencies. Consequently Winter Hill is now a 'Group T' transmitter. While a 'wideband' aerial should be just as good as picking up those signals as it was before, anyone still with a 'Group C/D' aerial on their roof is now stuck with something that won't be much better at picking up the transmissions than a bent coat hanger would be.
So I strongly suspect that, even though it's worked fine in the past, you've got an aerial which is no longer up to the job.
If you're still able to receive some channels well, it might be worth trying a signal booster, such as one of these
https:/
(You'll need a fly lead to go with it: https:/
However if you're hardly able to pick up anything at all, it's time to find a CAI aerial fitter. (DON'T just use any aerial fitter. At least two thirds of the people doing the job are just guys with a ladder and a drill, who know absolutely nothing about how aerials work):
https:/
The elements of TV aerials need to be the right length to 'resonate' with the incoming frequencies. In days gone by it was common practice to use 'grouped' aerials, with each 'group' matching the frequencies used by local transmitters. For example, aerial installers in your area would fit 'Group C/D' aerials onto people's roofs because the transmissions from Winter Hill were in the 'C/D' range of frequencies.
Nowadays though, aerial installers usually put up 'wideband' aerials. (The advantage of 'grouped' aerials is that they're good at picking up weak signals. The advantage of 'wideband' aerials is that it doesn't matter which 'group' the signals are transmitted in; they'll work with any group of frequencies as long as the signal is strong enough).
As I've stated, the Winter Hill transmitter used to broadcast using 'Group C/D' frequencies. However, in order to avoid interference with 5G mobile phone signals, it's been necessary to switch to much lower frequencies. Consequently Winter Hill is now a 'Group T' transmitter. While a 'wideband' aerial should be just as good as picking up those signals as it was before, anyone still with a 'Group C/D' aerial on their roof is now stuck with something that won't be much better at picking up the transmissions than a bent coat hanger would be.
So I strongly suspect that, even though it's worked fine in the past, you've got an aerial which is no longer up to the job.
If you're still able to receive some channels well, it might be worth trying a signal booster, such as one of these
https:/
(You'll need a fly lead to go with it: https:/
However if you're hardly able to pick up anything at all, it's time to find a CAI aerial fitter. (DON'T just use any aerial fitter. At least two thirds of the people doing the job are just guys with a ladder and a drill, who know absolutely nothing about how aerials work):
https:/
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