Tech Support

[Rondy]

Tech: "Hello, this is tech support. What can I help you with today?"
User: (describes problem)
Tech: (rattles off a load of computer jargon)
User: "Sorry, I don't understand a word you're saying. Can you explain what I should do as if I were a small child?"
Tech: "Okay... 'Hello dear, could you please put your mummy on the phone?'"