iRiver mp3 player.

[surferchik]

Ok, i have just got an iRiver 6GB H10 colour screen mp3 player for xmas. been trying to load music onto it - naturally. but the computer won't recognise it. i have updated my media player to what it recommends, and it is supposed to detect the device once it is plugged into the USB port. but nope. it wont. no number or restarts or refreshes seems to help argh!!

When i plug it in, it comes up with the window asking what you want it to do - ie 'take no action' or 'choose files to sync' - but then disappears again and it cannot apparently see it anymore, not even in windows explorer.

please can someone help! i have been looking forwards to getting this and now it wont work :( please help!

thanks and merry xmas!