uninstall software

[mizfiesta]

I recently tried to uninstall an mp3 player to my pc. Don't know where I am going wrong but I never managed to do it. The instructions with the manual are dire and fail to explain how to install. Anyway, I now want to completely uninstall the software and any traces of it from my pc. i have already tried the install/uninstall feature through settings - control panel etc. Could I try anything else to remove all traces before I try and install it again?

[alunrw]

If youre using XP, have you tried restoring the syetem to a date previous to when you first added this programme - it will however remove any other programmes youve added in the meantime.
If you reinstall the software though, it should really just install itself over whats already there?

[mizfiesta]

Hi there, its windows 98 that I have. Have tried reinstalling software but now no icon appears and when I try to use the mp3 player it does not 'find' the correct driver.Help!

[alunrw]

Hiya, what may be worth doing then is finding the folder in which the original software was installed - probably something like C/Windows/program files/mp3player ?? and then manually delating all the files in that folder - once youve done that try and reinstall again - also worth checking is that the actual mp3 software is compatible with W98, some of the newer ones may not be compatible - which is why the driver cant be found - if you check the website of the manufacturer of your MP3 player,there may be some details there about it - or if you want to let us know what make it is, ill see if I can find any other information.

[mizfiesta]

thanks alunrw for your feedback. I finally got fed up with said mp3 player and took it back to the shop for a refund. Personally I don't think it was compatible for win 98 but rather was meant for xp. but thanks for your advice - much appreciated.