Pc Still Not Fixed

[jennyjoan]

As above. Had a bt engineer out yesterday but he is only work with bt for two months but he didn't know anything about pcs he told me to ring bt again so I just can't believe it ass I was charged for call out

This guy wasn't a genuine BT guy. He admitted that to me. He works from home

[elliemay1]

Surely if it's a Broadband issue a new computer won't help

[jennyjoan]

If I have probs. How will a newcomputer fix. Do think this old computer is about 10 years old. God i hate this touch typing

[bednobs]

its not the broadband not working as jj is using it on her tablet

[youngmafbog]

I must admit I am a little confused about the real problem here.

Firstly can you confirm you are using your tablet on WiFi through your own hub (i.e. no sim card in it using 4/5G)?

Secondly the PC. What is it and what operating system are you using (Windows/Mac/Linux)?

From there maybe we can help. But having said that a 10 year old PC is really end of life.

I find it odd someone would say they can fix laptops and not Desktops. They work the same the only difference is it is easier to get inside a desktop!

[jennyjoan]

Guy replaced router

He thought this would help

Pc use windows. Don't know what tablet is on. Sorry

[jazzgirl]

I have just seen this thread. Please excuse me if I get this wrong, but have you tried doing the following:

right click the Start button
scroll down to "network connection"
this will show whether or not you are connected to the internet.
If you are not, you can correct it there.

[barry1010]

How do you usually connect your PC to the Internet? WiFi or ethernet cable?

[jennyjoan]

Jazz. Have tried all that for the last 5 week. May I say. There was nothing on screen. Only. Restart which I pressed and it. Brought me back to restart

[youngmafbog]

OK, lets take a step back,

Ignoring the internet, can you turn the desktop on and use it stand alone, like read a document or view a picture on your hard drive?

[jennyjoan]

Bar. I don't know about cables

[jennyjoan]

No young

[youngmafbog]

OK, if you cant get into the PC then that is the problem, nothing to do with the internet.

It's not definite as difficult to diagnose from the info I have but it seems that the OS is not able to start. This can be a number of things ranging from the BIOS, hard disk or processor failure. Quite often its simply a disk segment failure but then if it fails in the OS code you may need to load repair disks. Did you create a start-up USB or disk to try?

To be honest getting a ten year old computer repaired (if you cannot do it yourself) is throwing good money after bad. You would be better off buying a new one.

[jennyjoan]

I am going to say bye. Cos I am mentally exhausted. Thanks for your contribution

[barry1010]

So it doesn't turn on?

[youngmafbog]

It appears to tuen on Barry ut wont boot up.

Simply put, the bios starts up a temp OS that will look at the tables you setup to start the main OS. It seems to be here that it fails.

I have seen this a fair few times over the years and as I alluded to above it can be numerous things. Either way it is not economically viable to repair a 10 year old computer (unless you can do it yourself and have a room full of spares like I do).

[Old_Geezer]

Can you boot up from a system CD or similar ? If so running a thorough disk check and/or memory check may be in order.