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Can't Get 'New Folder' To Come Up On My Laptop.

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Questman | 13:25 Fri 13th Oct 2023 | Technology
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Using 'file explorer' in files and folder I used to be able to right click on a folder and could creat a new folder. Just recently I've lost this ability. I've Googled the problem but the suggestions I got haven't resolved the problem.  Any one know what might have happened?

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Right-click on the desktop and pick more options.

Question Author

Wolf63, that is my problem. When I right click on Desktop I don't get the option 'New' which used to be there previously.  I've been doing this since I first used Windows many many years ago.

I am sure I got that option.  My windows computer has gone to bed for the night so I can't recheck it.

I googled the problem and got this answer ..

Simply head to the location where you want to create the folder and press Ctrl + Shift + N together on your keyboard. Once the folder is created, you can rename it to anything you want.

"Wolf63, that is my problem. When I right click on Desktop I don't get the option 'New' which used to be there previously.  I've been doing this since I first used Windows many many years ago." - yes but you do get "show more options" - click that then "new".

Question Author

I'm afraid not ToraToraTora.   I get 'undo new' or 'redo new'.  All I want is 'new'.

do you get "show more options"?

Question Author

Yes I do.

Undo/redo new seems to imply there is an action in progress. Can you up load a screen shot of what you see, remove any ID type info. https://imgbb.com/

 

Question Author

Sorry  I've created an image but I can't get it to upload.

Questman

When I right-click on the desktop I get this

https://postimg.cc/HcrVWVnk

Question Author

Yes I get the same.

that's what you want isn't it? "New" is on Line 5

What happens when you click on new?

Question Author

Sorry, I'm mistaken. On mine it shows 'Undo New'.

when you click that what does it do?

Question Author

I get 'Redo New'.

gawd I wish I was sat next to you, so hard trying to see what you are doing.

Question Author

Yes I feel the same.

Question Author

Well, thanks for trying.

so when you click "redo new" it goes back to undo new? Can you see if your new folder is actually there?

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