virus

[nick211]

i have detected a virus on my computer but the anti virus program won't delete it because it says that it can not be removed as it is running on the computer. how can i stop it running so i can delete it

[wideboy]

You may have to start your computer in safe mode by pressing the f8 function key while the computer is starting up. If your anti-virus program runs in safe mode then it might remove it. You may also have to disable System Restore as the virus might be contained in the Restore area.

Perhaps fo3nix or Buenchico will give you more detail? (Or alunrw?)

[joko]

all the programs that start up automatically can be stopped. i do it by pressing control alt delete and it brings up a list of stuff currently running, then just stop it - different way for different systems though - mines win98

[theo_wyvern]

or do ctrl+alt+del, go to task manager and if you can spot the virus in the task list then highlight, click end process and then you should be able to delete it.

alternatively search the web for info on the virus and any decent anti virus site (symantec, mcafee etc) should give full details on removing it.

[alunrw]

Does it say what the virus is called, if so then your best bet would be to have a look at the symantec site - heres a link to the latest ones going around http://www.symantec.com/avcenter/global/index.html
As mentioned by Wideboy,once youve located it, you should turn off the system restore and whilst this is off so a full Anti virus scan again and also worth doing a full spyware/adware scan before turning restore back on.