When you import images from your camera into your Computer you would normally have a Wizard suddenly pop up to help you but for some reason this facility has stopped.
I have tried to obtain help from various sites [some have recommended uninstalling the real player] but either the suggestions were too complicated or just did not work.
I'd go into your Control Panel, access "Scanners and Cameras", click on your camera and there should be a link on the left saying "get pictures" if you're on XP, that's how I do it when the wizard doesn't pop up by itself.