Ram prob?

[kevo2k7]

I bought laptop from comet in may which had 512mb Ram on it but comet doubled it as part of the sale to 1024mb,i recently sent it back to manufacturer as it had a problem with it,they put new motherboard in an its workin fine now but its sayin it has 766mb ram when i click on my computer an look at details,does this mean i av had ram taken off it when repaired or is it meant 2 say 766mb? im new to all this so not 2 sure,any advice wud be appreciated thanx

[CHRIS1982]

Basicly you have lost 25% of your RAM. It is Either because the motherboard that they have put in it will only read a max of 766MB or they have not replace inserted the extra ram that shuld have been put in it. your best bet is to take it back to the shop and explain what is wrong and either get a refund or get them to fix it properly. if they fix it they shouldn't charge you again.

[pauln90]

The "missing" ram will probably be used by your on board graphics. So you still have 1 gig of ram in total

[ajmmac]

pauln90 MAY be right but did u check what ram it had before in "my computer" as u have just done--if so what did it say?--some motherboards hive off ram for the graphics display and is usually in multiples of 64--so 64, 128, 256 etc--1gb is 1024 mb so hiving 256 from that for graphics would leave 768mb--this doesn't square with what u are getting when u check--although it is close enuf--to check for sure go to start/all programs/accessories/system tools/system information then choose system summary--scroll down til u find "total physical memory"--if it says 1024mb then it means 256mb or thereabouts is being used for graphics--anything else it says will let u know if u have 1gb of ram or not

[kevo2k7]

thanx 4 your replies guys,unfortunately i neva checked the ram beforehand so will neva know about that one,im on vista home basic is there any easy ways of checkin my ram on that? i think the instructons u gave me were for XP but forgive me if im wrong m8 im bit of an amateur at the moment still lol

[kevo2k7]

ok thanx zeb i will get back in touch with them an get it sorted m8 its only showin as 766mb ram.