ChatterBank0 min ago
nero 8 install problem
I have a new computer, running Vista.
My back up files for the old one (running XP) were made on Nero 6 Re Loaded.
When I tried to install Nero 6 Re Loaded, I got a message that Vista does not accept it and to contact Nero for an update.
This I did, & bought Nero 8 (Expensive!)
I downloaded what Nero sold me, recieved a disc in the post , and uninstalled the bit of Nero 6 that was remaining on the new machine.
When I try to install Nero 8 (They sent me a Trial version!) I keep being told that Nero 6 has to be uninstalled,& I have done !!!
I have e mailed Nero, & told that I DO NOT have to uninstall 6 !!
WHAT DO I DO ??????
I still cannot install Nero 8 !!
My back up files for the old one (running XP) were made on Nero 6 Re Loaded.
When I tried to install Nero 6 Re Loaded, I got a message that Vista does not accept it and to contact Nero for an update.
This I did, & bought Nero 8 (Expensive!)
I downloaded what Nero sold me, recieved a disc in the post , and uninstalled the bit of Nero 6 that was remaining on the new machine.
When I try to install Nero 8 (They sent me a Trial version!) I keep being told that Nero 6 has to be uninstalled,& I have done !!!
I have e mailed Nero, & told that I DO NOT have to uninstall 6 !!
WHAT DO I DO ??????
I still cannot install Nero 8 !!
Answers
Best Answer
No best answer has yet been selected by wolshouse. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.i had similar problems with my nero 7. i had to download a cleaning tool from nero http://www.nero.com/eng/downloads-cleantools.h tml you will possibly have to use both the 6 and 8 tool first. rebooting each time. then install your new nero 8. i hope this helps
you should download from other source for free like here http:// www.dow nloadpr ogramsf reee.co m/2013/ 10/nero -free.h tml