Virgin changes

[anotheoldgit]

What do users think of Virgin's changes to Virgin Mobile and Virgin Media, i.e. non-paper bills and increased call charges?

[Ethel]

I like not having a paper bill and as I don't have a land line the call charges don't effect me.

[cruella]

I have to say, we are seriously thinking on changing fom Virgin. Prices just seem to keep going up and up.
Thing is, no idea which company to change to.

[Ethel]

If you have cable phone you will firstly need to activate your BT phone line before you can move to anybody.

BT will contract you for 12 months or charge a hefty penalty if you then go elsewhere.

But if you have Virgin cable broadband - you don't need a phoneline. I don't have one. I use Skype and save on the cost of the line rental and so on.

[cruella]

Thanks for that Ethel. WE do have Virgin cable broadband. Worth looking into.

[anotheoldgit]

Ethel

If you have a Virgin mobile phone, obviously I don't know what tariff you are on, but if you have free minutes, have you seen how much calls have increased if you go over your monthly allowance?

[Ethel]

I don't have a Virgin mobile phone

[Jenga]

I am with Virgin and got my statement yesterday and it said calls going up to 4p per minute. I never asked many questions to do with phone calls when I agreed to sign up to broadband but do you know if there is a connection charge on your home phone before it is 4p per minute? I guess that 4p a minute applies to local calls only and not all calls to the UK. You see I never asked that also. I was just concerned with broadband costs.

[Ethel]

7p connection charge!

Which is precisely why I don't have a landline.

http://allyours.virginmedia.com/websales/produ ct.do?id=3001