Outlook Express

[perose]

Please help, I cannot get into my e mails. I use outlook express and it is telling me "The connection to the server has failed" Can someone please tell me what this means and what I can do about it !
Thank you in advance !

[anotheoldgit]

Have you checked to see if you can get onto the internet?

Some including myself have experienced the same problem, but we could not get on the internet also.

The problem was because a recent MS update and Zonealarm clashed.

http://www.theanswerbank.co.uk/Technology/Inte rnet/Question595788.html

[perose]

Thank you " anotheroldgit " Yes I am on the internet without any problems!

[djmac77]

Make sure the server address's and passwords are correct in the outlook settings. Can't remember where these settings are, i think they under "options" when you open Outlook express.

[perose]

Thank you for getting back djmac77 I went into options to find what you said and at that minute my e mails came through. These computers do some funny things at times !

[Hymie]

I suffered similar problems, which were overcome by accessing my mail via my laptop rather than PC. I don�t know why this worked, but it did � once the laptop had accessed my mail, my PC could once again access the mail as normal.

Then, both failed (although I still had internet access), I telephoned my IP provider�s technical department (in India), who advised that the �fault� was due to my Outlook Express inbox folder being full (too large), and advised not to use Outlook Express. I can�t recall the mail system I was directed to use � but it worked.

Even though my laptop had very little mail in the Outlook Express folders, I deleted all mail in my in and sent folders (on my laptop & PC), which worked (allowing me to use Outlook Express).

But I don�t know why Outlook Express should care how much mail I have saved on my computer � but the man in India assured me that this was the problem (which I did not believe, but it appears that he is correct).