Cracked Screen On Laptop

[gobofraggle]

Hi im after picking someones brain on laptops, i have just bought a Samgsung R20 laptop hubster registered it and put a few things on there for me and when i went to use it for the second time i turned it on and i couldnt see the screen as there was a thick black ink line in the middle of it, the screen is cracked on the inside of it, i bought it from my catalogue Choice and i rang them and they told me it was Samgsung i had to get hold of so i rang them and they told me it was Choice i had to get hold of so i rang Choice and they are trying to say that it is Samsung that has to replace and Samsung said that they wouldnt replace it they would send me a reconditioned one well i told them that whoever bought a reconditioned laptop out would have it shoved up there butt and they have told me that Choice have to replace it as it under warranty for 12 months from them so i rang Choice back up and yep i lost it BIG TIME i told them if they dont pick the dam thing up i would sell it and send them what ever monies i got for it lol and they can go f*** themselves for the money and take me to court for it can anyone please tell me my rights on this please as im soooo confused and bloody angry thanks ever sooo much for reading my essay Jennie xxxxx

[ChuckFickens]

surely your not picking brains on laptops, more like retail law!

If you want to know about the laptop, it needs a new screen, not a hard job to change it but the replacement screen can be fairly expensive.

Incidentally I've never seen a laptop screen just break on it's own, they are normally broken by mishandling in some way (one of the common ways is people putting things on top of the laptop and then forgetting and shutting the screen!)

[bronners]

Thanks ChuckFickens !
I have posted this on Law too, I know it needs a new screen but why i should i go get it fixed when its still under warranty.
As for the screen cracking i havent got the foggest how it happened it hasnt been mishandled its stored in a laptop bag on top of a selve the same as my hubby and sons,
Like i said i went to use it and there was this big ink blob straight across the middle of the scree.
Samsung have suggested that it may have been already on its way to being cracked but with me using it made it worse !!