updating norton after expiry

[mandimoo]

weve just uninstalled norton internet security 2008, and installed norton internet security 2009. we were told it wouldnt work properly unless we did this. but something seems to be missing, ie norton systemworks. can i go back and install the norton systemworks part of the 2008 cd i have? and if so, how do i go about this? will it be in the recycle bin or would i have to un-install 2009, re-install 2008, then un-install everythng but norton systemworks before installing 2009 again? i hope this is not true!

[trish432]

I`m no expert but i can`t understand that, because, if you`d just got a new computer and bought 2009 norton.norton systemworks wouldn`t be there anyway, until you installed it.

[VHG]

Norton software is so difficult to remove from a computer that they have written a removal tool.

If you dont use the removal tool it can leave bits of Norton all over the place on your PC.

I suggest you download the Norton removal tool (see below)

Then run it (it can take a while to do the uninstall so let it run for a while even if you think it has finished)

Then switch your machine off, then switch it on again.

THEN install Norton 2009.

http://www.symantec.com/norton/support/kb/web_ view.jsp?wv_type=public_web&ssfromlink=true&sp rt_cid=1a13409b-29db-4397-a286-9dec49f8e252&se g=hho&ct=us&lg=en&docurl=20080828154508EN

[VHG]

How did you acquire Systemworks ?

Did you buy the systemworks product itself, or was it packaged within another product like a Norton security package?

It seems Systemworks is part of Norton 360, but not part of Norton Internet security 2009.

When you uninstalled Internet security 2008 did you also select Systemworks to uninstall as well?

See here for packaging options.

http://www.symantec.com/norton/products/charts /comparison.jsp?pcid=sp

[mandimoo]

norton system works mustve come with norton internet security 2008. i think we did uninstall it separately.... sooo I guess the system works part of 2008 would have expired at the same time?

[johnpol179]

if you want ot complete remove the norton. 2009.

use the Norton uninstaller utility

with this utility Norton will remove completely.

restart the computer.

installed the Norton anti virus again all ting will work.

for more information you can avail at the source at

http://www.iyogi.co.uk