email problem

[katiecarol]

i have outlook express on my laptop, it has windows xp on. i have only recently got internet on it and tried to put my email onto the outlook express. i found the pop and smpt settings but it still wont let me get my email. i have tiscali and it tells me something about my password being wrong. i went to the properties and my password is same but i dont know whats happening. im a bit of a technophobe! i also have a tinyworld email account that i want to add on.

[Buenchico]

Could it be a simple typing error? I notice that you've typed 'smpt', rather than 'smtp', in your question. If you've done the same with your Outlook Express settings, it's not going to help!

Outlook Express is notorious for 'screwing up' correct settings. Sometimes it seems to be able to display the correct settings on your screen, while not forwarding them to your email servers. The best advice is often to completely delete your mail account and start again:

Go to Tools>Accounts>Mail and click on your account name, to highlight it. Click 'Remove' and 'Yes'.

Then click Add>Mail and start again. The POP3 server should be 'pop.tiscali.co.uk'. The SMTP server should be 'smtp.tiscali.co.uk'. Unlike some other ISPs, with Tiscali your account name is your full email address, not just the bit before the '@' symbol. (e.g. enter '[email protected]', not just 'katie.carol').

Chris

[Buenchico]

PS: The servers for Tinyworld are these:
pophost1.tinyworld.co.uk
mailhost.tinyworld.co.uk

Chris

[smith134]

For confirmation your password try to log on your web mail.

[katiecarol]

still having problems, tried both answers but with tiscali and tiny 'settings' i now get password rejected. the password is no problem on tiscali site. i have a tiscal email and a tinyworld email, ideas?