My daughter has just phoned in a panic!!!

[dothawkes31]

someone has been using her paypal account, she had an email from paypal a few days ago telling her the account had a problem and asked her for her card and bank details, she gave them in reply and when she's just mentioned it to me I said it sounded odd, so she's logged into her ebay account and someone has spent all her money!!! (luckily it was only £12!) she's on the phone to her bank now trying to cancel her card. She's upset and says she never even thought it was a hoax as the email had the paypal logo! I had a similar one ages ago and just ignored it as I only had an ebay account not a paypal account, She's been conned but luckily caught on in time!!! Hopefully!!! It's the Royak Bank of Scotland, what are the chances it's only the £12 she's lost?

[cazzz1975]

I would imagine the email from paypal was probably the scam.

[dothawkes31]

she's really not well and this will have quite a bad effect on her, I spent 6 hours with her in hospital yesterday as she had 2 wisdom teeth out, but she's been unwell for over 2 years now and things like this set her back.

[cazzz1975]

on the bright side she hasnt had a lot of money stolen and with her wisdoms out she should feel a lot better.

[lardhelmet]

Hoe she feels better soon dot - wisdom teeth are a 'mare!

[Eve]

Sounds like a common phishing e.mail like the ones from banks. At least it was a nominal amount.

[jno]

probably not much chance with RBS; as far as banks are concerned, if you give out your card details to strangers it's your own fault.

Never mind, she's lost wisdom teeth but gained wisdom!

[dothawkes31]

I've been busy ringing paypal and sending dispute claims for her, managed to speak to a lady at paypal and she's on the case, they should refund all her money, it's alot is £12 when you're on incapacity benefit, and she really thought that the email was rom paypal as it had their logo, anyway, she's gone to bed with some co-codamol and left me to sort it out.

[Greedyfly]

If ever a company you know email you asking for anything other than please ring us - it is generally a scam. I got hacked a year or so ago - a total nightmare, I had to close my accounts etc... took forever to fix =) Hope nothing else gets taken.

[factor-fiction]

Scam emails wil contain a copy of a logo- it's easy to do. A tell tale sign of a scam email is that it won't mention your name- it will say something like "dear valued customer". Never click on a link in an email. If in doubt close it and log into your paypal/bank account and make enquiries there.

[dothawkes31]

well they have her home address from the paypal but she's moving soon, and they have her email details but she's changed the password, cancelled her bank card, it's all just annoying, thank god it didn;t happen last week when her benefit went in her accounr.

[Greedyfly]

The proof will be in just mousing over the logo - it will say in the bottom task bar where the email is from, if it doesn't say the company name you know its a hoax.

[Dris]

Similar happened to me last year with Egg. I opened email and it took me to the identical webpage Egg had.I had been scammed and it was 2K they plundred.
Egg refunded it.People mock -not that anyone on here have but they did with me but until it happens to you its impossible to imagine.
I should think she'll get her money refunded Dot and I hope she feels better soon.

[dothawkes31]

Cheers Dris, I'm trying to work out what the scam is, they've paid 99p for different things like love to film codes and betting tips, and they;ve given 2 addresses for delivery, Sefton Close Surrey Heath woking and wren way Farnborough, both GU postcodes. They are real addresses, i;ve been looking into their front windows wiuth google earth, hey, noone messes with my family.

[Dris]

Quite right Dot.
I was lucky (?) if you like that the thieves had used another victims account and their MO was to coninue moving all the cash on until the scent had been lost enough for them to empty the last victims a/c.
I would be spitting feathers and although we all know we should allow them (PP/Egg) to deal with it -the satisafaction of facing them up would be too much of a temptation !!

[tamborine]

we own the RBS.....she can keep my share

[dothawkes31]

I wonder if paypal are humouring me and consider me a hysterical mother??? I've just spoken to one of their agents and he asked me for the addresses I searched on google earth and the phone number the perp had added to my daughters account, (it's now saying it';s an out of service orange pay as you go), they've sent the details to the fraud team and £18.87 is now in her account as that is how much the bastards had tried to spend, anyway, the agent reckons that all the 'sellers' would be part of the money shifting con and that's how they make their money. He laughed at me when I told him I;'d looked at the houses on Google Earth but he said as they were close addresses they would probably be known to the perp, grrrrr

[jackthehat]

They buy 'small' things, Dot, to test that the card/account is 'live' and then they'll try one big hit just before they junk the scam..........

[dothawkes31]

ahhhh, that makes sense jack, it's not about the 12 quid, it;s that they have her home address, her phone number and email access, well she's changed her email password, and I;ve changed the paypal info, I didn;t call them perps to the agent I called them eejits, though of course they didn;t need to be too smart to con my daughter, she saw the paypal logo and thought it was legit.