Getting on a site

[johntywino]

I am TRYING to get onto www.npower.com/yourdetails.....(.site given by Npower)nothing happens except that the bottom line of the monitor (which ends up saying "done") is crammed end to end with figures etc. I have asked about this before saying that I cannot usually get ANY of the top two or three sites.. Any ideas as to what's causing this?I use Firefox and am on XP. Thanks, John

[Fitzer]

Their website isn't working properly it seems, can't get in to any part of it, try again later is the only thing you can do.

[Fitzer]

Typical! Working ok 2 minutes later, hey-ho :-)

[smurfchops]

Says website can't be found. Maybe you haven't typed it in correctly.

[smurfchops]

To get into your account try this :

https://www.npower.co...ecure%2fMyNpower.aspx

[MarkRae]

This happens all the time with companies which don't use / can't afford to have their site hosted on more than machine. Assuming you use Windows on your own machine, you'll be familiar with the concept of having to reboot your machine after Windows update has run, or after installing "big" software. Web servers are no different...

Generally speaking, if a site is down for more than about 10 minutes, it might be experiencing problems. Less than that means that it's probably just installing updates...

[johntywino]

Thanks all, I STILL can't get on! John

[gtcelt]

i used this link 2mn ago and got in immediately.....
http://www.npower.com/yourdetails

Simply copy and paste on your address bar @ the top

[gtcelt]

Just waiting for my cash now.

Forget the copy and paste part..... just hit the link.