Donate SIGN UP
Home > Technology > Can't Print

Can't Print

Avatar Image
cc1 | 20:44 Wed 17th Nov 2010 | Technology
3 Answers
When I connect my laptop to my printer, the printer is recognised and the printing queue shows the correct documents etc., but the printer doesn't work.
Any ideas of what I may be doing wrong?
prev PRICEGONG
  
next virgin media +hd box
Gravatar

Answers

1 to 3 of 3rss feed

Best Answer

No best answer has yet been selected by cc1. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.
Avatar Image hillbilee001
what make and model printer you using?have you checked the drivers? tried a test page?
20:48 Wed 17th Nov 2010
Avatar Image cc1
Question Author
The printer and the laptop are both HP, though the printer's much older, it was originally part of a desktop set up. I'm probably being totally stupid, I thought that if the computer recognised the printer, then the drivers were in place, is this not the case?
22:22 Wed 17th Nov 2010
Avatar Image rojash
"I thought that if the computer recognised the printer, then the drivers were in place, is this not the case? " - No, it's not.
Almost all printers require you to install the drivers BEFORE connecting the printer.
Disconnect the printer
Remove any drivers that have been installed
Download the latest drivers from the HP site
Run the installation, and connect the printer when told to during the installation.
07:35 Thu 18th Nov 2010

1 to 3 of 3rss feed

Do you know the answer?

Can't Print

Answer Question >>