Retrieve product key..

[tinaandliz]

Hi and happy new year to all,

Mum has a dell inspiron and had to be rebooted with windows vista home premium, so she bought a disc but doesn't come with a product key, I thought there was a way of retrieving your own product key, but she has lost documents to her computer! :( is there anything we can do fir her to get her original product key? Would windows help if I phoned or dell?? Plz help guys xx

Tina xx

[jaydah]

The product key is located at the bottom, if not, inside the battery pack. There is a sticker on it.

[tinaandliz]

Yes the sticker is faded :( anything else? Xx

[twix123]

If you download the following Keyfinder and run the application it should display your Windows key (it works on XP and probably works on later versions):

http://tinyurl.com/3hvvge

[jaydah]

Ring Dell with details of purchase etc. This is their UK office in Reading, Berks 01344 860 456

[bednobs]

that's not a reading number

[jaydah]

try dialling code: 01189, surely BT enquiries would connect for free if they change codes ?

[ChuckFickens]

if it's a dell and you are using the Dell restore disks you won't need the product key.

[tinaandliz]

It's not the dell disks it's windows vista home premium but no product key x and I can't switch on the computer to download keyfinder??

[MarkRae]

A couple of points here...

Firstly, you say she bought a disc which didn't come with a product key. Are you saying she bought a pirate copy of Windows...?

Secondly, the (faded) key on the Dell PC will (almost) certainly work only for a Dell-branded copy of Windows (known as an OEM copy), so even if you could read it it wouldn't be accepted by a retail copy of Windows...

[twix123]

The Dell helpline will supply a replacement copy of the original Windows O/S disk, free of charge, after you're transferred to their Indian call centre. You won't need a Product Key for this installation. When I did this recently the call centre rang every day until I confirmed receipt of the disks.

[ChuckFickens]

You might not have needed to buy vista.

http://en.community.d.../3518/t/19245630.aspx

[tinaandliz]

Apparently my computer doesnt need a product key , and i should of got a disc with this but i never, so they are sending me one and i will let u all know how it goes x