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Logon error message

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malagabob | 19:58 Mon 14th Mar 2011 | Computers
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When my son tries to logon to his laptop using his password he gets an error message " The user profile service service failed to log on" "User profile can not be loaded." Any idea what he has done to get this problem?
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Thanks Chris. Told him to try pressing F2 on start up which he says has cured the problem.

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