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Re Renewing Norton Security

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flicrat | 21:06 Mon 14th Mar 2011 | Technology
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Just an update. After over an hour on phone, most of it on hold, and a distinct lack of help online from beefcake Nathan at the site, have installed AVG. 30 days free trial, then pay, I guess.Thanks everyone for all the help and support.
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You don't ever have to go on the ruddy phone to Norton .. well Symantec to renew or register at all. : )
One thing ... It would have been a lot better than changing to AVG.
If you want free .. why not use Microsoft Security Essentials?
I know CF suggested this ... but their email system works ok.
I have used a couple of times during Norton use over last 5 years.
Hi Al (and apologies flitcrat for butting in), I responded over on technology to your question on my OS etc
K mate ...
On way now : )
I note that you refer to a 30 day trial of AVG. Most people simply use the 100% free version, using the right-hand download link here:
http://free.avg.com/g...d-avg-anti-virus-free
It only provides antivirus software, rather than a full security suite, but that can be rectified by adding on a decent (free) firewall, such as Zone Alarm
http://www.zonealarm....ity-free-firewall.htm
or Comodo:
http://www.comodo.com...security/firewall.php
and topping that up with a good (free) anti-malware program, such as Ad-Aware
http://www.lavasoft.c...cts/ad_aware_free.php
and/or Spybot Search & Destroy
http://www.safer-netw...en/mirrors/index.html

Chris
Norton are ace when renewing..............I just instant message them, they take over my PC. de-install and re-install , job done. Always very helpful and friendly.
Nahhh! Adaware is crap now .. invasive itself. Bloated with all sorts of adware and pop-ups, etc. Adaware was best in 2005/6, then went downhill from there.
For basic web browsing Windows XP and later firewall is ok, but should/be substituted by better one if you want to improve.

Norton Live help .. OK.
Just use Norton Anti-Virus or Internet Security if you want a better Firewall system.
Malwarebytes will do the rest ... or Spybot.
DT ..

Where is that thread? I can't find it!
I posted about 200 times since then.
Al.
Question Author
Thanks all. The whole point is that Symantec refuse to accept my debit card number.As it is Visa and I hear there were Visa problems on the Olympic ticket site, maybe there is a problem with that card.Much appreciate all the suggestions and will act upon them now. Cheers all!
Thanks for replying.

If you decide to abandon Norton it's important that you should completely uninstall it (otherwise conflicts can arise between Norton's components and any other security software you might choose to use).

Norton can't be uninstalled in the usual way. You have to download the 'Norton Removal Tool':
http://us.norton.com/...0710133834EN&ln=en_US

Chris
Question Author
Thank you for that Chris. My son uninstalled and I have had an Email from Norton saying they are not providing security any more.
I don't understand the problem, we just renew on-line every year?

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