Crosswords1 min ago
Renewing Norton Security
26 Answers
I have been sent an Email telling me my security is due for renewal and they can't do it automatically because they only have outdated card informaton.My card changed type ( Maestro to Visa) in October and I have put in this information, plus the new expiry date, but when I put in the last 4 numbers across the front - which I assume is my card number bit they want- it keeps coming up in red as invalid credit card number. ot refuses to alow me to update. Any suggestions please? ( Before I am overrun with viruses!!)
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For more on marking an answer as the "Best Answer", please visit our FAQ.Thank you all.I had Norton three years ago which came in package with the computer, so just went along with renewals.Maybe that is not sensible.How do I know whether genuine or not,squarebear?Think so! Tried to ring Symantech helpline but kept on hold with ghastly music " to speak to an engineer" and gave up after 5 minutes. ( N0 stamina,me!)
get yourself AOG off the web - it's free, and it will do anything norton will do.
The guys who built my PC install in on all their PC's - they swear by it.
I surf a LOT, and have never had any trouble with it.
I hear people with problems with Norton - so jetison it, and treat yourself with the money!
The guys who built my PC install in on all their PC's - they swear by it.
I surf a LOT, and have never had any trouble with it.
I hear people with problems with Norton - so jetison it, and treat yourself with the money!
He's correct ^
Norton used to be crap a couple of years ago but symantec got their act together and rewrote it and it's now considered to be in the top 3 certainly. anyone who states norton is rubbish doesn't stay up to date with developments in the AV scene.
Norton is much better than AOG as an anti virus solution.
It's better than AVG too.
Norton used to be crap a couple of years ago but symantec got their act together and rewrote it and it's now considered to be in the top 3 certainly. anyone who states norton is rubbish doesn't stay up to date with developments in the AV scene.
Norton is much better than AOG as an anti virus solution.
It's better than AVG too.
bedknobs, I think the Email was because of the problem with the card. It HAD popped up last week and I assumed would go through as usual,having forgotten I had changed my card. I confess I have never bought anything on line, but maybe I should start! Are you all serious about AOG or is it a joke,as chuckfickens seems to suggest?
We have no problems at all with Norton, I know others don't like it but we are very happy with it. I'm wondering (re your card) if they are wanting the security number off the back (not the front) which is 3 numbers - this is often requested on-line as confirmation that you have the card with you. I'd try again if I were you.
You could always give norton a call and explain your problem to them directly.
http://uk.norton.com/support/premium_virus.jsp
http://uk.norton.com/support/premium_virus.jsp