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For more on marking an answer as the "Best Answer", please visit our FAQ.Ask the school what their "Anty-bullying" policy is. Ask them if how they have enacted it in this case.
If they do not have one ask them why they do not have one. Express your disappointment that they are not taking bullying seriously. Tell them that you are writing to the local educational authority to ask them why they do not have a formal anti-bullying policy and write to them.
Use the words assault and point out that not taking action could be construed as negligence and that they could be failing in their "duty of care"
That should help focus their attention