I don't shop in M+S anymore. As a bachelor, I find I can get good quality socks and pants elsewhere, for less, and at my age I don't really need many new clothes.
But M+S sinks or swims on its ability to persuade women to buy clothes that they don't need. It was said on the news tonight that it makes hardly any profit from its food, so where does it go from here ?
Occasionally I see a nice a nice top or something, but then I think "it looks a bit Marks and Spencer. Everyone will know where I got it from" so I don't buy. Their motorway food shops are good, though.
The prices turn me off M&S, I can find much cheaper, fashionable clothes at Primark and similar stores, some of the food is okay but again price dictates my choice.
Ummm is right, I avoid the big store if I want anything and go to a smaller branch. You could walk all over the big store and find trousers in every nook and cranny. Also some of their jumpers reminds me of Littlewoods, which had dire clothes. I did get a nice cashmere top last year that has been well admired, I love it, £99 and worth it.
looking at the results, the food sales were okay - they rose faster than Waitrose's (who count as a direct competitor). And they had the same problems with clothing as Next did: winter so far has been mild, so the warm stuff isn't selling, and it's been wet, so people are less inclined to go shopping outside the internet.
This horrifies the stock market, which expects retailers to know what the weather's going to be months in advance.