If I am told at an appointment that the same doctor wants to see me and at what interval, I can make an appointment as I leave the surgery. Other than that I can get a same day appointment if needed after phone triage or get phone advice with a doctor or nurse. With recurring minor issues, I can also get a prescription after a phone consultation. I can also book an appointment online, with my choice of doctor it will vary, with any doctor average would be a week although it can be much sooner. I really like the setup, it treats me like an adult able to make my own choices...I think they have found that the more options they offer, the less the system gets misused.