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AB Editor | 15:39 Mon 30th Jan 2017 | Editor's Blog

459 Answers

Good afternoon,

Please aim your questions and feedback squarely at me, on the question!

Thanks!

(If you're having trouble answering for some reason, please get in touch: [email protected] )

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DillaDev

Best Answer

Naomi.. you might be having problems with your browser caching since the update. i.e Internet explorer is still showing you the version of the site before the update. Please try pressing CTRL+F5 together on your keyboard to clear the cache, and try again? I had the same issue on my PC with Internet Explorer 11, but it was resolved after the cache clearing.

13:47 Fri 03rd Feb 2017

Go To Best Answer

Khandro

Ed, I'm using Firefox and don't have any plugins or extensions

Khandro

Ed. Why do I have a jellyman in the answers column and still the old avatar in the answer box despite you having deleted it?

AB Editor

Question Author

Odd. Testing on 45.0.1 and ti seems fine.

Which version are you on?

I know we've been over this, but you have cleared your cache etc?

AB Editor

Question Author

47.0.1 also looks ok.

AB Editor

Question Author

Because you're always allowed your own avatar in the ask box, as no one else can see it.

hc4361

51.0.1 also looks good for me

AB Editor

Question Author

Also OK on version 51.

AB Editor

Question Author

You can find what version you're on under "help" > "about firefox"

trt

Why is the box at the bottom to have an e-mail sent to you when you get an answer to a Q, does it work for some, not that I would want it?

Lie-in King

Ed - browsers are all up-to-date & I cleared all caches before using each in turn - still the default avatar in the answer box though.

As I said, it's not bothering me greatly but if it *should* be there I guessed you'd rather know than not.

Khandro

Ed. As I hope, a temporary measure, I've painted a [Zen] circle in transparent cadmium yellow to act as a new avatar so that I can type over it and see what I am doing. Can you please remove the jelly man and see how I get on like this for now.

Khandro

Ed. I think i've done it !!!!! I went to something called 'refresh firefox'
which too a few minutes and the avatar is behaving normally.
Drinks all round!