Pulse Dial Or Tone Dial On Telephone

[Giggsie]

My phones have stopped responding to having to press option numbers( which seems to be a few now) I phoned BT and they say it has to do with pulse or tone dial. They also say it should be on phone that you can set either. I said sorry can't see this on mine so he told me to contact phone makers Panasonic. Strange had these phones for a few years and always worked up to now. I receive and make calls no problem only numbers with options that they don't respond to. Any one out ther had this problem?

[jennyjoan]

sorry to digress Giggy - but thanks to some of the advice given to you today - I too was having problems accessing the "options" on the phone.

my phone has a screen but I was able to go into dialling mode and change from pulse to tone and now not only accessing the options but can dial out much much more quicker.