Double Glazing Contract

[potiche]

I have had a contract cancelled shortly after signing because of the Salesman's errors. The Scottish company are refusing to refund my deposit saying it has been paid to the surveyor . I feel my deposit should be refunded as the contract has been cancelled.
How do I stand in Scottish contract law?

[atalanta]

If Scotland has Citizens Advice Bureaux, try them.

[Tuvok]

Was the contract signed off premise eg. not at their showroom, but at your house?

How long after signing did you cancel?

[potiche]

It was signed in my house (interesting point to ask T, how is that relevent?) and it was cancelled a day after the cool off period...7days from memory. They didn't inform me at the time.

[Tuvok]

Its relevant when and where you signed, and also where you agreed the contract.

http://www.which.co.uk/reviews/double-glazing/article/how-to-buy-double-glazing/your-rights-when-buying-double-glazing