Holiday Insurance Rip Off

[modeller]

My 55 year old daughters male partner aged 62 died in a coma 9 months after an accident whilst on holiday in France. They had had an annual insurance every year for several years . The policy covered everything from sickness to accidents for the holiday and for the following year. In the event of death there was a £25k cover. Following the accident they returned home where he collapsed and went into a coma and died 9 months later Aug 2016 in a care home, 100 miles away. Since then there has been numerous letters confirming the events but no settlement.
You can imagine the distress both mental and financial all this has caused . What more can she do ? It seems a rip off to me .

[EDDIE51]

Thanks for the information. Then I can't see how the insurance company can avoid paying out. Complain direct to the managing director .
You have to have exhausted the companys own complaints procedure before you can take the case to the ombudsman.

[modeller]

I've been trying to answer this post but it keeps freezing.

[modeller]

Thanks for all your support ! Today ,after a year of excuses the insurer has finally paid up .

[modeller]

One of their excuses was that my daughter should pay for " all of the insurers to go to the Alps to view the scene of the accident " !

[modeller]

This was despite the facts of the accident and treatment had been verified by doctors , the coroner , the hospitals and the care homes .

[modeller]

Sorry for the answer being bits . Once again thanks for all your help.

[hc4361]

Good
☺️

[modeller]

I don't know if you are getting any of my answers .
Answer bank is a mess.
Thanks for all your support ! Today ,after a year of excuses the insurer has finally paid up .

22:50 Fri 14th Jul 2017 Report



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Question Author

One of their excuses was that my daughter should pay for " all of the insurers to go to the Alps to view the scene of the accident " !

22:54 Fri 14th Jul 2017 Report



Avatar Image modeller

Question Author

This was despite the facts of the accident and treatment had been verified by doctors , the coroner , the hospitals and the care homes .

22:59 Fri 14th Jul 2017 Report



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Question Author

Sorry for the answer being in bits . Once again thanks for all your help.

23:15 Fri 14th Jul 2017

[murraymints]

at last closure..not good at a distressing time to have to fight with insurance