Audi A3 2013 Window Reguator Cables

[TWR]

Daughters car on Sat, after checking the cause I found that one of the cables had snapped, there are 4, first Q, what's your views on a car that has only done 22.202 should this cable last longer? what avenue would you take meaning, would you Contact AUDI UK regards a complaint ( I have) would you just get it repaired & put it down to the joys of owning an Audi?

[bhg481]

Some things on a car are mileage-dependent, some are age-dependent; in your case neither are excessive. I would, like you, contact Audi. For the cost of a stamp (or free email) you might get a sympathetic response but I wouldn't be over-optimistic.

[Quoi]

People expect better quality from audi cars and they willingly pay more for a quality marque so Q1 no I wouldnt expect that item to fail so soon and Q2 I would be complaining too.
No such problems with my austin maxi ;O)

[TWR]

when I removed the door Card Bhj, my first thought was the cable, you can only see this when the Regulator is removed, it's held on place by 3 Tox screws, as soo as that was removed the cable was there to be see, it's advisable to check the Plastic COGS ( Male / Female) as these can get worn, but not on that age of car, I have sent an email to the UK HQ, I will see how they respond, I have obviously kept the broke length of metal cable, but again, this cable being metal it should have lasted longer, this is where my concern lies.

[TWR]

Quoi, the maxi was not a very well liked car but they were a workhorse., I've repaired them but never owned one.

[TWR]

An Update from Audi, they agreed with my comments regards the Age / Mileage of this car & the Regulator should have lasted longer than four years, the part is going to be replaced as a Good Will Gesture, if you research & get your facts , you will succeed.

[bhg481]

Good for you, TWR and thanks for letting us know the outcome (not everybody can be bothered).

[douglas9401]

It may also be the case that they didn't want to enter into a protracted correspondence with you for whatever reason.

In any case it's a result.

[TWR]

It was the case of a " A quality Part Douglas" this part was not one of them.

[zebo]

I always look online to see if it's a common problem. We have a VW Jetta, '58 plate, the ESP light came on permanently and our local garage said it would be around £250 to fix whatever problem it was indicating. On line I found that it was a known fault and that VW were fixing it for free but only if you approached them, it wasn't a general recall. Always worth a try!

[TWR]

I will research this issue Zebo no matter what the issue is, if I'm wrong I will not pursue, If I'm right I will.