Thank you it was lovely, I wish I'd met Dave early enough in life for a crew to have been an option, he'd have been a lovely dad.
Ernie, phone the complaints team and make a formal complaint. Follow it up with a letter with copies to the consultant, GP and if you have been told you are on a cancer investigation pathway to the manager cancer services for your health authority. Just mark the copies for information only and see what happens.
Used to work for Cancer services the coordination actors are very good at getting stuff organised. If you are just general investigations for bowel disease and copy your letter to the clinical director for colorectal surgery.