News0 min ago
What Would You Do?
38 Answers
Just curious, most of you know I’m self employed. Spend my week delivering and collecting orders. Weeks ago I delivered an order to a regular customer. Her neighbour, who I’d never spoken to before, came out and asked if she could order a specific product.
I said sure, and ordered it for her.
It arrived and I went todeliver it. She was out. I tried 3 times. Gave up and left it in her porch, with a note saying please ring me on this number to arrange payment..... never got a call.
So next time I was in that area I put a hand written note through door saying same thing. Again no response.
Now, my brain is saying just forget it, she’s stitched you up, but the other half is saying she’s taking the absolute ***...... your Thoughts ??
I said sure, and ordered it for her.
It arrived and I went todeliver it. She was out. I tried 3 times. Gave up and left it in her porch, with a note saying please ring me on this number to arrange payment..... never got a call.
So next time I was in that area I put a hand written note through door saying same thing. Again no response.
Now, my brain is saying just forget it, she’s stitched you up, but the other half is saying she’s taking the absolute ***...... your Thoughts ??
Answers
Best Answer
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For more on marking an answer as the "Best Answer", please visit our FAQ.I can assure you that knocking on the door early in the morning gets extremely good results- all the neighbours are coming out to go to work and people don't want a scene on their doorstep- and no, don't let it go- that's the road to hell tbh because where do you draw the line? £5? £50? £500? £5k? etc etc etc- it's the principle and the fact that you can't be seen to be had over, that's not good business. I always nail debtors unless they have a genuine problem, then I'm only too happy to help generally.
I definitely wouldn't involve a regular, good customer. It is nothing to to do with her, there is nothing she can do about it and it may come across as gossip. It puts her in an awkward position.
I would leave a note through the door, asking her to pay or contact you by tomorrow... If she has genuinely not got around to it, it will show her it isn't too late to do it now. If she doesn't respond in any way, then obviously don't deal with her again and be careful who you give credit to in future :-) xx
I would leave a note through the door, asking her to pay or contact you by tomorrow... If she has genuinely not got around to it, it will show her it isn't too late to do it now. If she doesn't respond in any way, then obviously don't deal with her again and be careful who you give credit to in future :-) xx
If you do catch up with her she may well simply say that she never received it.....there is no way to prove that someone else came along and nicked it..or didn't. Maybe mark it up to experience...unless the item was very expensive....if it was then hound her every time you are inthe area...shame you don't know where she works....
I would try it... give her two days. It makes it easier for her to just pay, as it saves her the embarrassment of bring late and inconveniencing you (I know!) But you just want it paid, really. If she doesn't by then, she isn't going to... although she also won't know what happens after that date... so may focus her a bit.
I would forget it after a "final date". I don't know if this is a local, personal business, but either way (and maybe especially so) professionalism and reputation are important. Knocking on doors at 7am might well get your money back... but unless it is hundreds of pounds you can't do without... Might well lose you more potential (paying) customers to make it self- defeating.
I do hope you get it back though xx
I do hope you get it back though xx