Cancellation

[Bazile]

Insurance policy documents says '' within 14 days of receiving policy documents ''

I thought it was 14 days of renewal date

Which is legally correct ?

[Peter Pedant]

blimey
By law, insurers must offer a minimum 14-day cooling-off period, during which you are entitled to cancel the policy. The cooling-off period starts when you receive your documents, or when the cover begins, whichever is the later. But the insurer can still apply a fee to cover the cost of administration.28 Mar 2019

remember that these are rules for first time ....
and receiving docs features....

[Bazile]

//remember that these are rules for first time ....
and receiving docs features....//

Sorry - what do you mean ?

[Buenchico]

If you have all of the details of the contract available to you prior to agreeing to take out the policy then the cancellation period lasts for 14 days, with the day after you enter into the contract being 'Day 1' of that period.
[Section 10(2), Financial Services (Distance Marketing) Regulations 2004]

Where the insurer provides you with full written details of the contract after you've entered into it you also have 14 days in which to cancel but 'Day 1' of that period is then the day after you receive those details.
[Section 10(3) of the Act]

So the insurance policy document you refer to is correct.

https://www.legislation.gov.uk/uksi/2004/2095/made

[Bazile]

Buenchico - i'm still not clear with this

This is about renewal of policy ( can't remember the date when i received renewal documents )

so in this case , for the avoidance of doubt - is it -

-14 days after the renewal date ?

or

14 days from when i received the renewal documents ( whenever that was ) ?

[Buenchico]

IF (as is probably unlikely) the insurer sent you all the fine print of the policy IN ADVANCE of you agreeing to take that policy on then the 14 day period started from the day after you made that agreement (which, in practice, probably means the day after you provided your debit/credit card details).

IF (as is far more common) you accepted an initial proposal from the insurer, who then posted the policy document to you AFTER you'd agreed to it (by handing over your card details) the 14 day period started from the day after you received the policy document.

The renewal date is totally irrelevant in this context. If a policy has been renewed well before the expiry of the old one (with the insurer getting the policy document in the post promptly) it's perfectly possible for the 14 day period to expire BEFORE the old policy runs out (and the new one comes into effect).

[Bazile]

Buenchico - sorry to be a pain

The insurance is on a auto renewal ( yes i know , it shouldn't be )- so has been renewed , already .

I have not made any communication with the insurer , since receiving the renewal documents , which i received before the renewal date

So ,from when did the 14 day period start running ?

[Bazile]

The policy was not renewed before the the previous one had expired

[Zacs-Master]

My guess would be the day you receive the letter telling you your insurance would be automatically renewed.

[Buenchico]

As long as your contract was valid (i.e. at some stage you'd authorised the insurer to automatically renew your policy) then 'Day 1' of the 14 day cancellation period was the day after you received the policy document. As I stated before, the renewal date itself is irrelevant.

[Bazile]

ok - thanks

[Alonelywriter]

yess offcourse

[fiction-factory]

I think you meant "yes, of course"- but what in particular were you agreeing with, Alonelywriter?
By the way, I note your avatar from your profile page still isn't appearing on your posts- you may want to ask the Ed about this