Aviva Insurance

[teacake44]

Interesting that Aviva are going to cut their work force with 1800 jobs to go, I have to wonder how much this is due to being rumbled on over charging regular customers for years, whilst dangling a carrot for new customers. Their looking for a saving of £300 million, is this how much they've been over charging ? but now have to put their house in order of fairness across the board.

[fiction-factory]

Again, maybe you misunderstand how business works. Spendin money on ads may seem to some like frittering awa money scammed from customers by overcharging, but others see it as a necessary effective way to gain/retain customers in a very competitive business market with low profit margins

[teacake44]

You can retain customers by looking after them, then word of mouth will generate new customers. Recommendation as worked for years.