Blocked Emails

[tearinghair]

London bus syndrome - no problems for ages, then two in as many days!
I've discovered that a couple of emails (Macmillan quizzes, actually) didn't arrive, over a period of several months. Definitely not in my Inbox or Spam folders. I think there's a way to check whether they've been blocked by BT (no earthly reason why they should have been), but I can't remember how to access the list of blocked addresses or how to unblock them. Could someone help, please? I know I could do a live chat with BT, but that means jumping through several hoops to authenticate and I'm a bit fed up with the fact that they can't trust me to be me...

[Old_Geezer]

No wonder you're tearing hair. Are you looking in folders on your PC, or on the website ? If the former it may be worthwhile checking your account on the server.

[Tuvok]

There was one quiz setter who had trouble sending emails - specifically to some yahoo and gmail addreses.

Can't remember which quiz it was (without checking my email) - so it may not be your email at fault.

The setter did put a message on AB about the email problem.

[tearinghair]

Yes, Old geezer, I was checking my folders. I'll try your suggestion, thank you. In fact that specific problem has now been resolved-it was a slight error of spelling - but I definitely had instructions from BT how to find the blocked list, so I'll keep trying with that. Thanks to both for your advice.

[tearinghair]

I meant that I'd had instructions from BT in the past, but have since lost them.