Quizzes & Puzzles3 mins ago
Printer
14 Answers
w10 chrome
trying to print a few pics
it says choose a printer
printer not showing
ita an office pro 6970
6 months old
help would be nice
trying to print a few pics
it says choose a printer
printer not showing
ita an office pro 6970
6 months old
help would be nice
Answers
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As 10CS said, it looks like the printer driver isn't recognised, either because it's never been installed or because it's become corrupted. So you need to (re-)install it.
If your computer has a DVD drive (rather than, say, being a slimline laptop that doesn't have one), simply inserting the disk which came with your printer into the drawer should start the setup process, enabling you to install the driver.
If your computer hasn't got a DVD drive, then you'll need to download the driver setup file from the web and then run it. However Google doesn't recognise 'office pro 1970' as a valid printer model, so I can't direct you toward the relevant download. Can you check the make and model please, Henry?
Let's try again!
As 10CS said, it looks like the printer driver isn't recognised, either because it's never been installed or because it's become corrupted. So you need to (re-)install it.
If your computer has a DVD drive (rather than, say, being a slimline laptop that doesn't have one), simply inserting the disk which came with your printer into the drawer should start the setup process, enabling you to install the driver.
If your computer hasn't got a DVD drive, then you'll need to download the driver setup file from the web and then run it. However Google doesn't recognise 'office pro 1970' as a valid printer model, so I can't direct you toward the relevant download. Can you check the make and model please, Henry?
Windows 10 isn't listed as a compatible operating system for your printer on the HP website but that might simply be because the printer was released before Windows 10 existed.
Download the setup software for your printer by clicking on the blue button here:
https:/ /suppor t.hp.co m/gb-en /driver s/selfs ervice/ swdetai ls/hp-o fficeje t-pro-6 970-all -in-one -printe r-serie s/82895 85/swIt emId/mp -245675 -1
Once you've downloaded the file, double-click on it to run it.
Download the setup software for your printer by clicking on the blue button here:
https:/
Once you've downloaded the file, double-click on it to run it.