Heard Nothing From Ryanair

[Bobbisox1]

We were due to fly with them on the 11th July to Malaga, it’s impossible to get through to to them by all means of communication, I’ve rang my credit card company and after 56 minutes I spoke to a foreign lady who I’m sorry to say I couldn’t understand , I managed to pick up for me to go online and fill out a form, done this and I see many options but not a one covering what I need
I’m with M&S

[ubasses]

What is the status of your flight in your booking, and what is the latest date you can book in? If it still shows it is flying and you cancel, you will be likely to lose your money. If you sit tight and wait till nearer the time, the FO advise may advise against visiting Spain, Ryanair may have to cancel, or if they are restricted to how many seats they can fill volunteers may be required to stand down.
Knowing Ryanair's reputation they will not take action until they have to and the longer you leave it the more chance you may stand of getting your money back.

[jno]

if the government still tells you not to travel then you'll be refunded (some day) whether you're checked in or not.

If the government changes its mind and says you can go, and you still don't want to, you can try claiming from travel insurers or credit card issuers, but it'll depend on their T&Cs.

It doesn't matter how you check in, except that it will cost you a lot more at the airport.

[bednobs]

i'm really confused (doesn't take much!) What is the benefit of checking in to a flight you are not going to take? Ryan air will know you didn't get on the plane by you absence

[ummmm]

Yes bednobs but they could have just missed it due to traffic etc. You wouldn't get your money back for that.

[Bobbisox1]

Call me naive bednobs but I thought by not checking in when check in opens ( and it is open) that it would appear I wasn’t going

Ubasses and jno, thanks, I guess I’ll just sit tight and wait

[Zacs-Master]

You have to try to resolve the issue with the travel company first, before the form you filled out (which I assume is a Section 75) is of any use. If Ryanair offer an alternative date, I'm afraid the Section 75 will still be of no use.
https://bank.marksandspencer.com/help/card-support/query-transaction/

[Bobbisox1]

Thank you for the link Zacs

[fiction-factory]

Unless their Ts&Css require you to check in within a limited time window that closes well before the departure date then they can't penalise you for hanging on until nearer the time. I'm not sure there's any harm though in checking in- if they cancel you'll get a voucher or your money back eventually; if you cancel instead I assume you'll lose some of what you've paid regardless of whether you checked in or not.

I had a few holidays like this where I was getting very nervous and unsure whether to pay the balance, send a recorder delivery letter as they didn't take phone calls, but in the end Ryan Air, Jet 2 and the package companies all cancelled at the last minute. I can see why- the longer they leave it the more people will pull out and forfeit deposits

[Bobbisox1]

Thank you FF