Question Author
I don't believe that staff are trained today to approach customers, its old hat and annoying. Go into any big store such as M&S and they don't bother you even were the shoes are, they don't hassle you. But I did give some hassle myself to M&S yesterday, asked why the fitting rooms are still closed, the answer I got was, I don't know, it could be a staffing problem. Well fine I won't be buying anything until they open them again. Why should I have the cost of returning items that don't fit, petrol / parking / bus fare / taxi. Buying on line has just as much hassle, especially if you end up trying to get your money back. The stupidity of the M&S in my town center at the moment and many more in other towns is they are deserted during the week so staffing is just an excuse, they've already reported bad sales for the third year running so they are shooting themselves in the foot. The fitting rooms are not poky little areas, with just as much air flow as the store its self. If they want to end up like Debenhams so be it.