News4 mins ago
Council Tax Arrears
15 Answers
I've never touched my payment method for my council tax. I pay via direct debit 10 out of the 12 months. It was time for the two months of no council tax, they rolled on nicely.
The month after, The council didn't take any money from me and now I'm in arrears.
But they did take the month from me this month so I owe them for last month.
Why didn't they take my money? it was there for them. Now I have a small fee to pay because it was late but it wasn't my fault.
can I have some advice please
The month after, The council didn't take any money from me and now I'm in arrears.
But they did take the month from me this month so I owe them for last month.
Why didn't they take my money? it was there for them. Now I have a small fee to pay because it was late but it wasn't my fault.
can I have some advice please
Answers
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I would be contacting them in writing and by E-mail. Use recorded delivery when writing and tell them that the fault is theirs and that you are not going to pay any penalty charges. If the fault is theirs, they have no right to make any penalty charges. I would also tell them that you wish to be refunded the cost of sending them a letter and wish to be paid the same amount as they wanted to charge for late payment for the inconvenience they have caused you. They get away with too much.
IF you can get thro to the dept ask how you can appeal and or complain
they may not 1) answer 2 ) know 3) give duff info not understanding how you cd possibly wish to complain
write a letter saying
1) you have been charged
2) it is not your fault - it is theirs
and ask for a rebate AND the record of late payment is expunged/corrected
send a copy recorded delivery
I do this regularly with Br Gas who are awful and slip in the overcharge just when you dont notice
good luck
none of this foot the bill stuff
you have been unlawfully surcharged
chrissakes - you have to pay the bill but not the extra - dont even pretend because they didnt take it - you dont owe it. dont go there
you owe the CT but not the fee - - be serious
they may not 1) answer 2 ) know 3) give duff info not understanding how you cd possibly wish to complain
write a letter saying
1) you have been charged
2) it is not your fault - it is theirs
and ask for a rebate AND the record of late payment is expunged/corrected
send a copy recorded delivery
I do this regularly with Br Gas who are awful and slip in the overcharge just when you dont notice
good luck
none of this foot the bill stuff
you have been unlawfully surcharged
chrissakes - you have to pay the bill but not the extra - dont even pretend because they didnt take it - you dont owe it. dont go there
you owe the CT but not the fee - - be serious
// I would be contacting them in writing and by E-mail.//
writing not so much email - - - they are so easy to lose
Registered
I cdnt find Margaret Pearson's private address in Manchester when I was complaining but the letter 'still got froo' - employee X and Y lying when she (X and Y) said I had been rude to her (X and Y) ( so she didnt have to process my very real complaint involving around £1,000)
writing not so much email - - - they are so easy to lose
Registered
I cdnt find Margaret Pearson's private address in Manchester when I was complaining but the letter 'still got froo' - employee X and Y lying when she (X and Y) said I had been rude to her (X and Y) ( so she didnt have to process my very real complaint involving around £1,000)
I'm with TCL on this one. Contact your local councillor.
A few years ago, I was getting a 100% reduction on my Council Tax bill (as I was in receipt of just a small pension plus Pension Credit). When my 65th birthday arrived, I then got my State Pension (but lost my Pension Credit), thus increasing my income. Well before that date I wrote to our local Council Tax department to advise them of the forthcoming change. I was unsure as to whether I'd still be eligible for at least some reduction in my Council Tax (as my total income was still quite low) but I was delighted when they continued to give me the full 100% reduction.
Right at the end of the tax year though, they realised they'd made a mistake and (without even bothering to enclose a covering letter to explain things to me) they sent me a revised Council Tax bill. It was for the full year's payment (with no discount) and, because of when it was sent out, there was no option to pay it in instalments. So I was presented with a bill for over a thousand quid straight out of the blue!
I wrote to my local councillor, saying that I felt it was unreasonable that I should have to pay such a big bill, which I'd had no prior notice about, all in one go. She agreed and made contact with their head of finance. The result was that the council agreed to completely write off the bill, thus saving me over a thousand quid ;-)
So contacting a local councillor really can pay dividends!
A few years ago, I was getting a 100% reduction on my Council Tax bill (as I was in receipt of just a small pension plus Pension Credit). When my 65th birthday arrived, I then got my State Pension (but lost my Pension Credit), thus increasing my income. Well before that date I wrote to our local Council Tax department to advise them of the forthcoming change. I was unsure as to whether I'd still be eligible for at least some reduction in my Council Tax (as my total income was still quite low) but I was delighted when they continued to give me the full 100% reduction.
Right at the end of the tax year though, they realised they'd made a mistake and (without even bothering to enclose a covering letter to explain things to me) they sent me a revised Council Tax bill. It was for the full year's payment (with no discount) and, because of when it was sent out, there was no option to pay it in instalments. So I was presented with a bill for over a thousand quid straight out of the blue!
I wrote to my local councillor, saying that I felt it was unreasonable that I should have to pay such a big bill, which I'd had no prior notice about, all in one go. She agreed and made contact with their head of finance. The result was that the council agreed to completely write off the bill, thus saving me over a thousand quid ;-)
So contacting a local councillor really can pay dividends!
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