ChatterBank0 min ago
Goods Never Received But Money Taken……
26 Answers
The last week in November I was talking to a good friend about what to get Youngsmow for Xmas. He knew what football team he was mad about & sent me a link to a specific football shirt on a certain website. I clicked link, went straight thru to website, shirt, description etc etc. was perfect. Filled in payment details, money came out of bank within 2 days. Have never received shirt.
On looking closer it seems it’s a U.S. company which I hadn’t realised but should have still arrived. I’ve looked and have emailed them, have filled in their CONTACT US details several times - nothing. I never even got an email confirming my order so I don’t have an order number.
Am happy to name company if anyone knows anything about them??
But does anyone any bright ideas or just write it off as a bad experience?? X
On looking closer it seems it’s a U.S. company which I hadn’t realised but should have still arrived. I’ve looked and have emailed them, have filled in their CONTACT US details several times - nothing. I never even got an email confirming my order so I don’t have an order number.
Am happy to name company if anyone knows anything about them??
But does anyone any bright ideas or just write it off as a bad experience?? X
Answers
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The Zuztpick.com domain name was only registered on 22 June this year. That, in itself, would worry me. (New traders have to start out somewhere but I'd rather deal with a well-established firm than an unknown new one). It was registered by an 'individual', rather than by a 'company', allowing them to opt to have their contact details hidden on their registration listing. That, again, is worrying; legitimate businesses don't need to hide their contact details.
There's no postal address given anywhere on the site. That's also worrying. Firms trading in the UK are required to show an address for returns and legitimate firms anywhere in the world generally state their postal address within their terms and conditions as well.
A remarkably similar domain name, Zustpick.com, was registered three years earlier. As the type of products mentioned on their TrustPilot reviews seem to be exactly the same sort of thing that Zuztpick.com is now offering, I think it's unlikely to be a coincidence. Those TrustPilot reviews are appalling:
https:/
Most worrying of all though is that the phone number given (using a New York dialling code) appears to be fake. I've just tried it. It comes back as "the call could not be completed as dialled", which is the US equivalent of "unobtainable").
Scam! Scam! Scam!
Sorry :(
There's no postal address given anywhere on the site. That's also worrying. Firms trading in the UK are required to show an address for returns and legitimate firms anywhere in the world generally state their postal address within their terms and conditions as well.
A remarkably similar domain name, Zustpick.com, was registered three years earlier. As the type of products mentioned on their TrustPilot reviews seem to be exactly the same sort of thing that Zuztpick.com is now offering, I think it's unlikely to be a coincidence. Those TrustPilot reviews are appalling:
https:/
Most worrying of all though is that the phone number given (using a New York dialling code) appears to be fake. I've just tried it. It comes back as "the call could not be completed as dialled", which is the US equivalent of "unobtainable").
Scam! Scam! Scam!
Sorry :(
