Quizzes & Puzzles0 min ago
Fao Sqad
11 Answers
My friend was taken off her heart tablets after 22 years as the consultant felt they were slowing her heart down and causing her dizzy spells (ongoing for some time). Still having dizzy spells which she finds extremely distressing. Wanted to see an NHS counselor but was told the only way this could happen was by telephone and/or zoom. She is deaf so this is of no use to her. "Well that's the way we do it" was the only response. Are you aware of anything else she could do. I have suggested speaking to her GP in the interim but he is only doing telephone consultations. Back to square one!!
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Best Answer
No best answer has yet been selected by maggiebee. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.Perhaps good old snail mail might come into play here?
e.g.
"Dear Dr Xxxx,
I am writing to you, rather than speaking to you by phone, as I am deaf and I know of no other way to contact you at the present time.
I have been taking [medication] for the past 22 years but Dr Yyyy, at Zzzz Hospital, has now stopped this medication. This is because I have been experiencing intermittent dizziness, which Dr Yyyy attributes to a reduced heart rate, caused by long term use of [medication].
However, despite this change, I have continued to experience dizzy spells, which I have found very distressing. If at all possible, I would like to discuss my problem with you on a face-to-face basis, so that I can lip read***.
If that is not possible, I would appreciate contact with you electronically (using my email address at the top of this letter) or by letter. Alternatively, perhaps you could direct me to someone else to whom I could address my concerns and who has the means to communicate with a deaf patient?
Yours faithfully . . . "
***or "with my friend present, who can sign for me", as applicable here.
e.g.
"Dear Dr Xxxx,
I am writing to you, rather than speaking to you by phone, as I am deaf and I know of no other way to contact you at the present time.
I have been taking [medication] for the past 22 years but Dr Yyyy, at Zzzz Hospital, has now stopped this medication. This is because I have been experiencing intermittent dizziness, which Dr Yyyy attributes to a reduced heart rate, caused by long term use of [medication].
However, despite this change, I have continued to experience dizzy spells, which I have found very distressing. If at all possible, I would like to discuss my problem with you on a face-to-face basis, so that I can lip read***.
If that is not possible, I would appreciate contact with you electronically (using my email address at the top of this letter) or by letter. Alternatively, perhaps you could direct me to someone else to whom I could address my concerns and who has the means to communicate with a deaf patient?
Yours faithfully . . . "
***or "with my friend present, who can sign for me", as applicable here.