>>> "there (sic) site on the net is pretty impressive".
Regrettably, not impressive enough for me!
While the company appears to have complied with their legal obligation to provide a postal address on their website, I've got my doubts about whether it's actually a valid address. 'Explorer', as a block of industrial units on Voyager Park in Portsmouth, definitely exists but a business address there would normally be in this form:
"Bloggs Ltd,
Unit 5,
Explorer,
Voyager Park,
Portfield Road , etc."
Seeing an address written in this form
"Explorer Voyager park,
Portfield road , etc"
suggests to me that it might be an address grabbed at random from the internet by someone who doesn't understand that 'Explorer' and 'Voyager Park" are different entities and who also doesn't realise that the British convention is to use a capital letter for 'Road', as well as in postcodes. (The one on the website is shown in lower case). That suggests to me that the site was designed by someone in, say, China, rather than here in the UK.
Further, legitimate companies have email addresses that use the same domain names as the ones used for their websites. i.e. I'd expect to see something along the lines of '
[email protected]' as the email address for customer service and not, as actually given, a Gmail address.
If the firm is actually based in the UK, it would be most unusual for it not to be registered as a limited company. However a search of the Companies House directory finds that there is no company registered as 'Abattery Ltd' and there's nothing on the firm's website to indicate that 'Abattery' is the trading name of a company with a different name.
192.com doesn't find any companies at the Explorer business units that might be selling batteries as part of their business (and then using the 'Abattery' name online).
A common sign of a hastily thrown together website is that some of the links at the foot of the home page don't contain valid information. e.g. clicking on 'Terms and conditions' only brings up this:
https://www.abattery.co.uk/index.php?main_page=terms_and_conditions
Dodgy English is also something else that can worry me on a website. e.g. (from the 'About Us' page), "We digsin www.abattery.co.uk to provide thoughtfully server for every battery buyers".
Claiming to have been in business for longer than they really have can also set alarm bells ringing for me. For example, the copyright notice at the foot of the home page says "Power by
http://www.abattery.co.uk © 2004-2022, All Rights Reserved", suggesting that the firm has been trading for 18 years. However the 'abattery.co.uk' domain name was only registered 10½ weeks ago, on 9 March. (The website was created using GoDaddy which, while a perfectly respectable company in itself, isn't the way that a major company would go about getting itself a website).
The very recent registration of the domain name probably explains why there seem to be no reviews for the company available online.
My best guess is that the seller (if one exists at all) is based in China, while pretending to be UK-based. If it's a genuine business, you
might eventually see your battery. If it's not, you've almost certainly waved goodbye to your money.